Employment Opportunities
BOX OFFICE
ASSOCIATE/ADMINSTRATIVE ASSISTANT
Position: Box Office Associate/Administrative Assistant
Part Time – 32 hours, must be available weekends and evenings.
Rate of Pay: $17.50 per hour
The primary responsibility of this position is to provide excellent customer service and a positive experience every time a customer interacts with the organization. This is done by aiding guests with accurate information and assisting them with their individual needs, to provide an exceptional level of guest service.
Responsibilities:
- Provide customers with a positive first impression of the organization
- Accurately operate ticketing system to sell tickets for venue events
- Problem-solve by effectively communicating with staff and co-workers
- Provide information regarding venue events and facilities in all communications
- Provide superior customer service to all patrons
- Manage monies associated with ticketing, sales, and merchandise
- Reconcile and balance receipts, cash, and sales
- Assist with miscellaneous box office and administrative projects as directed
- Research new products and services
Qualifications:
- Friendly, outgoing with great customer service a must
- Excellent verbal and written communication skills
- Must be a self-starter who can work independently
- Able to handle multiple tasks simultaneously
- Computer experience with MS Word, PDF, Publisher or similar
- Capability of communicating positively with patrons to establish their needs efficiently and courteously
- Ability to handle cash responsibly and accurately
- Ability to solve problems and implement solutions
Email resume to info@columbiatheatre.com or drop off at the Box Office at 1231 Vandercook Way, Longview between 11:30 - 5:30.
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